Coming Clean About Cyber Attacks Is The Right Thing To Do – Charles Leaver

By | September 26, 2014

Posted By Charles Leaver Chief Executive Officer Ziften Technologies.

A business suffers a cyber attack. The system administrators find out about the attack, they wish to know more about it, they send their IT group to try and stem the attack and recover lost data. This is exactly what occurs after lots of businesses have been breached, however then the business frequently cannot take the next crucial step: the proactive notifying of their clients that they have actually experienced a cyber attack. There have been lots of cases where it has actually been tough to get a business to reach out to its clients and it takes a lot more time and threat than it must do.

There is a propensity now that enterprises that have actually been breached just do not wish to tell those that have been affected by the attack– their consumers– that the attack occurred according to the Portland Press Herald. The factor that businesses do not wish to inform their clients is completely self-centered. They are worried that the reputation of their business will be harmed if they tell the world about the attack so they constantly wish to keep this news in house. Both Target and Neiman Marcus did this and waited far too long to tell their clients that they had been victims of a cyber attack.

It Is Simply Detrimental To Keep Cyber Attack News Far from Your Clients

It is totally reckless to keep back on telling your customers about a cyber attack and it can also work against you. If there is a long space in between the attack occurring and businesses confessing that it took place then it can appear that the business is being dishonest and is not proficient enough to safeguard customer data. Despite this, companies that have experienced an attack continue to keep this information from their customers. JP Morgan Chase was an example where there was a delay of around four months before they told their clients that they had actually suffered a major cyber attack. U.S. Public Interest Research Group consumer program director, Ed Mierzwinski, said there is a lot of work to do when it concerns informing consumers that a breach has happened.

He said that clearing your name was a “headache”. He likewise stated that it takes a lot of time and the business does not make money for doing this.

Despite the time and effort involved, it is essential that companies embrace a full healing process and that they notify their customers about the cyber attack every step of the way. If the idea of telling your customers that you have been attacked does not appeal then you can avoid attacks from occurring in the first place. If a rigid endpoint detection and response system is installed then a business can protect their network and be sure that they will not experience a cyber attack and put their customer data at risk.




Charles Leaver

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